This policy explains how HeatingOilRates ("we", "us") handles personal data when you visit https://heatingoilrates.co.uk. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
Information we collect
- Information you send us: if you email us, we receive your email address and the content of your message. We use it only to reply and keep it no longer than necessary.
- Supplier listings: if you are a heating oil supplier and send us your business details and prices, we publish the business information you ask us to list and keep your correspondence to manage the listing.
- Technical data: like all websites, our hosting provider automatically processes data such as your IP address, browser type and pages requested in order to deliver and secure the site. These logs are kept for a limited period.
- Usage analytics: we use Google Tag Manager and Google Analytics to understand, in aggregate, how visitors use the site (for example which pages are viewed). Analytics cookies are only set if you consent; without consent, Google receives limited, cookieless measurement signals.
- Calculator inputs: figures you enter into the cost calculator are processed in your browser only and are never sent to us.
We do not ask you to create an account, and we do not sell your personal data.
Advertising and Google
We use Google AdSense to show advertising. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and/or other sites on the internet.
- You may opt out of personalised advertising by visiting Google Ads Settings.
- You can also opt out of some third-party vendors' use of cookies for personalised advertising at youronlinechoices.eu or aboutads.info.
- Learn more about how Google uses information from sites or apps that use its services.
Visitors in the UK, EEA and Switzerland are asked for consent through a consent management platform before personalised advertising cookies are used. You can change your choice at any time using the privacy settings link shown by the consent tool. If you decline, you may still see non-personalised ads.
Legal bases
- Consent — for non-essential cookies and personalised advertising.
- Legitimate interests — to run, secure and improve the website and respond to enquiries.
Third-party data sources
Market data used for our price estimates is downloaded by our server. Your browser does not connect to those data providers, and no personal data is shared with them.
Your rights
You have the right to access, correct or delete your personal data, to object to or restrict processing, to data portability, and to withdraw consent at any time. To exercise these rights, email hello@heatingoilrates.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Children
This website is intended for adults and is not directed at children under 13.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed. See also our cookie policy.